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Delivery Service

POLICIES

SHIPPING POLICY

we strive to provide our customers with fast and reliable shipping options. Here are the details of our shipping policy:

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Orders are typically processed within 1-3 business days. Once the order has been processed we will start the shipping process which takes 2-3 business days to reach and delivery times may vary based on the shipping method and destination

 

KLARNA: Payments with Klarna please allow an 11-day processing time addition to the 2–3-day shipping. This extra time ensures that the merchant collects funds from customers with no financial issues.

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 RETURN & EXCHANGE POLICY

  • Eligible Products : Must be returned in the original, factory condition. Original factory condition means the item (s) is unaltered (which includes no brushing, combing or cutting), unworn, undamaged, free or odors, with tags attached and in original packaging.

  • If any component is missing or altered no refund or exchange can be given.

  • Return must be no more the 7 days after purchase.

 

Due to the sanitary nature of wigs and hairpieces these guidelines are strictly enforced.

Ineligible Products:

  • All custom wigs, haircare products and accessories are NOT ELIGIBLE for return or exchange these are FINAL SALE.

  • Please proof-read and double check before placing your order.

  • Items that are postmarked outside 7 days from delivery are not eligible for exchange or return.

  • Please ship all return items to: 2034 Broadway Fort Wayne IN 46802. We suggest that you select a shipping method with return receipt in order to effectively track your return package.

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PRIVACY POLICY

We’re based in Indiana in the UNITED STATES OF AMERICA. Many of our suppliers, affiliates and partners are based all over the world – as are many of our website visitors and valued customers. As a result, if you use https://www.makemigorgeous.co (the “Site”), it will involve transferring your personally identifiable information from your country to a country which might not have the same degree of protection in place. Please read the Privacy Policy carefully to understand how your personally identifiable- information is collected, used, and shared when you visit or make a purchase from our Site and also about how the law protects your rights.

 

INTRODUCTION

Thank you for taking the time to review our privacy notice. You’re in the right place if you’re looking to find out what Make Mi Gorgeous does with your personal information when you visit or use our Site.

 

Make Mi Gorgeous respects your privacy and is committed to protecting your personal information. That’s why this Privacy Policy is issued based upon our good faith efforts to protect your privacy and in conformity with California Business and Professions Code, California Consumer Privacy Act (CCPA) and The EU General Data Protection Regulation (“GDPR”). For EU and California residents, special considerations may apply as set forth below.

 

INFORMATION WE COLLECT ABOUT YOU

When you visit the Site, we may collect, use, store and transfer different kinds of information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you (“Personal Information”).  

In particular, the Site collects and has collected the following categories of Personal Information from its visitors and consumers:

  • Personal Identification information includes your first name, last name, username or similar identifier, and title.

  • Profile Information includes your username and password, purchases or orders made by you, your interests, preferences, content of messages you send us, feedback, survey responses, product reviews and information related to return merchandise and warranties.

  • Contact Information includes billing address, delivery address, email address and telephone numbers.

  • Financial Information includes bank account and payment card details.

  • Transaction Information includes data about the products and services you purchase, including your product type, the serial or batch number located on the back of the product, your purchase date, payments to and from you and other details of products and services you have purchased from us.

  • Technical or Device Information includes internet protocol (IP) address, your login information, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our websites.

  • Usage Information includes information about how you use our websites, products and services.

  • Marketing and Communications Information includes your preferences in receiving marketing from us and our third parties and your communication preferences.

 

 HOW WE COLLECT YOUR DATA

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Access this Site.

  • Register online or create an account on our Site.

  • Place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Subscribe to our service or publications

  • Enter a competition, promotion or survey

  • Sign up for marketing information to be sent to you

  • Use or view our website via your browser’s cookies.

 We may also receive your data indirectly from the following sources:

  • Social networks when you reference our products or services.

  • Partners or affiliates with which we offer co-branded services, sell or distribute our products, or engage in joint marketing activities.

  • Publicly-available sources such as data in the public domain.

We may also automatically collect Technical and Device Information about your equipment, browsing actions and patterns. We collect this personal information by using cookies and other similar technologies. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Site might become inaccessible or might not function properly. For more information about the cookies we use, please see our Cookie Policy.

HOW WE USE YOUR INFORMATION

We only use your Personal Information to perform our contractual obligations with you and when the law permits. We collect your data so that we can:

  • enforce our rights and/or ensure your compliance with our Terms of Use;

  • fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations);

  • communicate with you regarding your purchase order or other similar activity on the Site

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services;

  • use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns);

  • where it’s necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights don’t override those interests;

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

HOW WE SHARE YOUR INFORMATION

We only share your Personal Information to perform our contractual obligations with you and when the law permits. We collect your data so that we can:

  • disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, evidentiary privilege under California law, or legal process served on our Site;

  • disclose your Personal Information to a third party for a business purpose. When we disclose Personal Information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep Personal Information confidential and not use it for any purpose except performing the contract or as required by law; although we may permit service providers to use aggregate or de-identified information which does not identify you. We share your Personal Information for business purposes with the following categories of third parties:

  1. Subsidiaries and affiliates.

  2. Data aggregators.

  3. Third parties with whom we partner to offer products and services to you.

Such business purposes may include identifying and serving advertisements, providing mailing services, providing financial services, web hosting, or providing analytic services. For example, we use Shopify to power our online store--you can read more about how Shopify uses your personally identifiable information here: https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your personally identifiable information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout;

We may also share your information with another business if we buy/sell any business or assets from/to them, or are otherwise combined with that business (including during any negotiations with them). If a change happens to our business, then the new owners may use your Personal Information in the same way as set out in this privacy notice.

Generally, we don’t rely on consent as a legal basis for processing your Personal Information (but where we do, you’ve got the right to withdraw consent at any time by contacting us.)

Third Party Pixels and Cookies

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.getemails.com/optout. 

DISCLOSURES OF PERSONAL INFORMATION FOR A BUSINESS PURPOSE

Attention California consumers, in the preceding 12 months, we have disclosed the following categories of Personal Information for a business purpose to the parties identified above:

Category A: Identifiers.

Category B: California Customer Records personal information categories.

Category C: Protected classification characteristics under California or federal law.

Category D: Commercial information.

Category E: Internet or other similar network activity.

Category F: Geolocation data.

Category G: Audio, electronic, visual, thermal, olfactory, or similar information.

Category H: Inferences about personal preferences and attributes drawn from profiling (e.g. via cookies)

SALES OF PERSONAL INFORMATION AND BEHAVIORAL ADVERTISING

Attention California consumers, in the preceding 12 months, we have not sold Personal Information.

However, as described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING-https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

California consumers-  You can also opt out by clicking this link:  DO NOT SELL MY PERSONAL INFORMATION

HOW WE STORE YOUR DATA

We take precautions to protect your information. When you submit sensitive information via the Site,  your Personal Information is protected both online and offline according to generally accepted industry standards. The computers/servers in which we store personally identifiable information are kept in a secure environment.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Site, you may contact us at writemakemigorgeous.co

HOW WE RETAIN YOUR DATA

When you create an account or place an order through the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.

We’ll only keep your Personal Information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We might keep your Personal Information for a longer period in the event of a complaint or if we reasonably believe there’s a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for Personal Information, we consider the amount, nature and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Please contact us at writemakemigorgeous.co for details of retention periods for different aspects of your Personal Information.

MARKETING AND PROMOTIONAL OFFERS FROM US

We want you to be able to make choices about how we use your Personal Information, especially when it comes to marketing and advertising.

You’ll receive marketing communications from us if you’ve requested information from us (e.g. by signing up to our newsletter) or if you’ve purchased products from us and haven’t opted out of receiving marketing.

Either way, if at any time you change your mind and don’t want to receive marketing messages from us, you can tell us to stop by:

  • Unsubscribing (just click on the ‘unsubscribe’ link in any message we send you and follow the instructions – please note that it might take a short period of time to process your unsubscribe request); or

  • Sending an email to writemakemigorgeous.co, with ‘Unsubscribe’ as the subject of the email

  • California consumers-  You can also opt out by clicking this link:  DO NOT SELL MY PERSONAL INFORMATION

By agreeing to this Policy you also agree to the Attentive Messaging Terms and Conditions and Messaging Privacy Policy.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

Under certain circumstances, you have the right to:

  • Request access to your Personal Information. This enables you to receive a copy of the Personal Information we hold, collect and use about you and to check that we’re lawfully processing it.

  • Request disclosure of information sold and disclosed of Personal Information collected, under CCPA. We are not obliged to honor a request to disclose information collected or sold where it would violate an evidentiary privilege under California law.

  • Opt out from any marketing, sales or other communication/data collection.

  • Nondiscrimination relating to exercise of CCPA rights for California consumers. We may not deny you goods or services; charge you different prices or rates for goods or services including through granting discounts or other benefits, or imposing penalties; provide you a different level or quality of goods or services; or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

  • Request correction of the Personal Information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected, though we might need to verify the accuracy of the new information you provide to us.

  • Request erasure of your Personal Information. This enables you to ask us to delete or remove Personal Information where there’s no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Information where you’ve successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we’re required to erase your Personal Information to comply with local law. Note, however, that we might not always be able to comply with your request for erasure because of specific legal reasons which will be notified to you, if applicable, at the time of your request.

  • Object to processing of your Personal Information where we’re relying on our own legitimate interest (or that of a third party) and there’s something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You’ve also got the right to object where we’re processing your Personal Information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

  • Request restriction of processing of your Personal Information. This enables you to ask us to suspend the processing of your Personal Information in the following scenarios:

    • If you want us to establish the information’s accuracy.

    • Where our use of the information is unlawful but you don’t want us to erase it.

    • Where you need us to hold the information even if we no longer require it as you need it to establish, exercise or defend legal claims.

    • You’ve objected to our use of your information but we need to verify whether we have overriding legitimate grounds to use it.

  • Request the transfer of your Personal Information to you or to a third party. We’ll provide to you, or a third party you have chosen, your Personal Information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use, or where we used the information to perform a contract with you.

  • Withdraw consent at any time where we are relying on consent to process your personal information. However, this won’t affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We’ll advise you if this is the case at the time you withdraw your consent.

  • Lodge a complaint with the relevant regulator if you feel that your Personal Information hasn’t been handled correctly, or you’re not happy with the way we’ve responded to anything you’ve asked us to do with your personal information.

If you are based in California you can contact the Attorney General’s Office at 1 (800) 952-5225 or here: https://www.oag.ca.gov/contact

If you’re based outside of the United States of America, you’ve got the right to complain to the relevant data protection authority in your country of residence. For EU citizens, HERE’S a list of EU data protection authorities with their contact details.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: writemakemigorgeous.com ; or

Call us at: 1260-258-6237

Or write to us: writemakemigorgeous.com

DATA TRANSFERS

Your Personal Information may be transferred to countries other than the country in which it was originally collected and your personal information may be processed and stored outside of your country of residence. Those countries may not have the same data protection laws as your country of residence and your personal information will be subject to applicable foreign laws. When we transfer your information to other countries, we will protect that information in the manner described in this Privacy Policy.

PROTECTING THE PRIVACY OF CHILDREN

This Site is not intended for children under 16 years of age in the United States. If you’re under the age of 16, please don’t give us your Personal Information. If we learn we have collected or received Personal Information from a child under 16, we will delete that information, unless we receive affirmative authorization (the “right to opt-in”) from the parent or guardian of a consumer who is between 13 and 16 years of age.

If you believe we might have any information from or about a child under 16, please contact us at writemakemigorgeous.co

PRIVACY POLICIES OF OTHER WEBSITES

This Site contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.   

Indiana PRIVACY RIGHTS-CCPA AND ‘SHINE THE LIGHT’ LAW

Under the CCPA regime, if you are a Indiana resident, you have a right to request access to certain information about our collection and use of your Personal Information over the preceding 12 months, including specific pieces and categories of Personal Information; categories of sources for the Personal Information; and our business or commercial purpose for collection and use of your Personal Information; categories of third parties accessing your Personal Information; and any Personal Information disclosed and/or sold to third parties.

If you are exercising your right to access your Personal Information under CCPA, we will respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is machine-readable, readily usable and portable.

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TERMS AND CONDITIONS

Welcome to the www.makemigorgeous.co. If You continue to browse and use www.makemigorgeous.co You are agreeing to comply with and be bound by the following terms and conditions of use, which together with the Privacy Policy govern Make Mi Gorgeous LLC’s relationship with You in relation to this website. If You disagree with any part of these terms and conditions, please do not use this website.

This agreement is in effect as of [11/17/2020].

1. DEFINITIONS

  1. “Gorgeous”, “us”, “our” and “we” are references to the owner of this website, 

  2. “You”, “Your” and “Yourself” are references to the user or viewer of this website and purchaser of the Goods from us;

  3. “Goods” means the items specified in your invoice;

  4. “Contract” means the contract between You and Bellami for the sale and purchase of the Goods on www.makemigorgeous.co which incorporates this User Agreement;

  5. “User Agreement” means these terms and conditions;

  6. “Website” and “Site” means the www.bellamihair.com website and all related content and mobile applications;

  7. “Materials” means the information, resources, services, products, and tools we provide for You, either directly or indirectly through this Website.

2. GENERAL

This User Agreement may change at our discretion at any time and without prior notice. All orders and purchases made through this Website are governed by this User Agreement. The purchase of merchandise through the Website is strictly limited to parties who can lawfully enter into and form contracts on the Website in accordance with the laws of the jurisdiction of their residence. By entering this Website, You agree that You will access the content solely for your personal and non-commercial use. This User Agreement applies to the purchase of goods from www.makemigorgeous.co

Gorgeous products are for sale strictly to individuals [Minimum Age] years of age and older. Misrepresentation of your age is not the responsibility of Bellami.

3. YOUR ORDER

Please read the following carefully about placing an order for Goods on www.Makemigorgeous.co

  1. In order to make purchases through the Website, You will be requested to register and provide personal details. In particular, You must provide their real name, phone number, email address and other requested information as indicated.

  2. When ordering items, You as the buyer will be required to provide payment details and You represent and warrant that the payment details You provide on ordering are both valid and correct and You confirm that You are the person referred to in the billing information provided.

  3. When an order is made online, the order confirmation issued by the company clearing the credit/debit card payment does not constitute acceptance of your order by us. We reserve the right to check any discrepancies and an order will only be processed when it is verified by us to be accurate and within the guidelines set forth in this User Agreement.

  4. All orders are subject to acceptance and availability. We reserve the right not to accept your order in the event, for example:

    1. we are unable to obtain authorization for payment; or

    2. the item ordered is out of stock; or

    3. the order placed is incomplete or inaccurate due to technical or other reasons beyond our control.

    In such a case an order placed by You will not be accepted and the Contract between You and Bellami will not be formed.

  5. Back-Order:
    Popular items may sell out quickly and temporarily be on back-order. This means that the items are currently out of stock but that there are shipments on their way to restock our warehouses. Ordering an item that is currently on back order is a worry-free way to ensure that You will be first in line for the new inventory and that the item which You ordered will be sent out to You as soon as we receive it.

    1. Items You order in addition to the back ordered item will be held back.

    2. The back ordered items in any order will automatically ship out as soon as we receive the item in the order which they were placed.

    3. You will be notified via a shipment confirmation email (and a tracking number) once your back ordered items have shipped. You will not need to contact customer support, or do anything to follow up on the back ordered item. We will take care of it for You from here on out.

    4. We will do our best to estimate when back ordered items are expected to ship, and post this information on the website. This is only an estimation, subject to change, and shipping dates are not guaranteed.

4. PRICE

All prices listed on the Website are in US (USD) dollars. For international orders, the bank that has issued your credit/debit card determines the exact exchange rate that You will be charged. The amount charged from the original BELLAMI HAIR invoice purchased is returned when refunded by the seller. Please note we are not liable whatsoever, for any discrepancies caused by exchange rate fluctuations. All prices and offers remain valid and as advertised from time to time. The price of a product displayed on the Website at the time the order is accepted will be honored.

All prices indicated on this website do not reflect any or all of the international duties, taxes, or other customs charges that the package may encounter when it arrives at its final destination. Please contact the customs agency officials to find out of all applicable taxes and duties (if any). Those charges vary greatly from country to country and will not be covered by Bellami.

5. PAYMENT

Payment for Goods and shipping where applicable must be made at the time the order is placed through this Website. Payment can be made by PayPal, Amazon Pay, or a Visa, Master Card, Discover or AMEX debit or credit card. In all cases, the Contract between You and Bellami will not be completed and delivery will not occur until we are satisfied that the payment has cleared. If the issuer of your payment card refuses to authorize payment to MakeMiGorgeous, we will not be liable for any delay or non-delivery.

All credit card transactions on this site are processed using a secure online payment platform, PayPal, that encrypts your card and/or banking details in a secure host environment. MMG does not hold any credit card details on our Website or in our customer database.

6. DISCOUNT / COUPON

Only one promotional discount/coupon can be used per order. A promotional discount/coupon cannot be used in conjunction with any other offer or discount. Promotional discounts/coupons are non-transferable, not for resale, and not redeemable for cash. MMG reserves the right to withdraw, amend or cancel a discount offer at any time.

7. DELIVERY

Please carefully review the shipping and delivery guidelines HERE before placing your order so You may choose the delivery option most suitable for You.

MMG will not be liable for any loss, damages or penalty resulting from delay in delivery of the Goods when such delay is due to causes beyond the reasonable control of Bellami, including without limitation, supplier delay, force majeure, act of God, labor unrest, pandemic/epidemic or fire. In any such event, the delivery date will be deemed extended for a period equal to the delay.

Bellami does not take responsibility for products that are sent to You unregistered. If You would like it sent through registered mail this will be at an additional cost to You.

8. RETURNS AND EXCHANGES

We do not allow opened items to be returned for the safety of all of our clients. Please note:

  • All Styling Tools (including but not limited to “Gorgeous Runway Flat Iron Styler,  are considered FINAL SALE items and are not eligible for return or exchange.

  • All haircare products are final sale, no returns or exchanges.

  • All MMG clip and wrap ponytails are considered FINAL SALE items and are not eligible for returns or exchanges.

  • ALL Bellami wigs are considered FINAL SALE items and are not eligible for returns or exchange.

ONLY UNOPENED Bellami hair extension sets qualify for exchange. GORGEOUS extensions can be returned within thirty (30) days of You receiving your order. All GORGEOUS Hair Extensions must be shipped back unopened in the original packaging and the packaging must not be defaced in any way or an exchange will not be issued. All exchanges must be accompanied by a copy of your invoice.

You can return your UNOPENED Bellami hair extensions back to the below address:

MAKE MI GORGEOUS HAIR / Returns
2034 Broadway
Fort Wayne Indiana 46802
USA

Please follow the below instructions to ensure that your return will be processed and received:

  • STEP 1
    Please contact MMG customer service to obtain a Return Authorization Number. If for any reason You are unable to contact us, simply write your Order number, first and last name and address on a piece of paper and insert that in your return package.

  • STEP 2
    Be sure to include the TESTER portion of your MMGhair extension set as it ends up being a part of the full set.

  • STEP 3
    Please indicate whether You would like an EXCHANGE and for which color or if You would prefer a RETURN. If You prefer an exchange and there is a difference in price, we will simply send You an invoice via email to pay the difference.
    If You received a free gift, from a promotion in your order, and You are doing a return; we ask that You do send the free gift back as well. The free gift then only applies if You are going to be doing an exchange.
    For faster processing, we would encourage You to return for a refund and re-order the set You would like to avoid waiting for the return processing time.

  • STEP 4
    We strongly suggest keeping your tracking number so we can confirm your package has been safely delivered to our shipping facilities! We will not accept responsibility for items returned to our facility without a tracking number. You are responsible for the shipping cost to return your set back to us.

  • STEP 5
    Please allow 4-6 business days from the date the return is delivered to be notified by a representative.

Shipping cost for Return or Exchange:

You are responsible for all shipping costs for returns and exchanges and we recommend that You send your exchange with a tracking number as MMG will not be held responsible for lost returns.

Refunds for any return exclude the initial shipping cost paid to ship your package, that shipping fee is non-refundable.

For additional questions or concerns, You may contact us at writegorgeousmi@gmail.com or visit our Returns and Exchange Policy HERE.

9. CANCELLATION

Orders submitted cannot be cancelled once accepted via confirmation email sent to You of acceptance of order. Generally, items ordered from this site are shipped out 24-48 hours from the time that the order was submitted. To cancel an order placed before an acceptance email is generated, please contact customer service as soon as possible.

10. REGISTRATION

In order to shop on this site all users must be registered. The details provided are saved in our database in order to process the order and to facilitate and speed up future purchases. Please see our Privacy Policy for more details regarding how Bellami manages this information.

11. OPT-IN OPT-OUT POLICY

Users of this site may access, amend or delete any data filled in on the registration form at any time; either in writing, or via email at writegorgeousmi@gmail.com

We may from time to time contact You by email with information on new products; special discounts or other information we believe may be of interest to You. Any email we send You will contain an easy unsubscribe link from all future mail shots. Please see our Privacy Policy for more information.

By either (a) agreeing to our Terms of Service and Privacy Policy or (b) entering your phone number to opt-in to replenishment reminder messages and clicking “Submit”, you agree that we or our providers may send you text notifications and text marketing offers. While variable based on your purchase behavior, marketing-based text messages will not exceed 5 per month. You understand that consent is not a condition of purchase. You can unsubscribe from further text messages by replying STOP. Message and data rates may apply.

By agreeing to these Terms you also agree to the Attentive Messaging Terms and Conditions and Messaging Privacy Policy.

12. INTELLECTUAL PROPERTY

All content and materials available on Bellami, including but not limited to ‘look and feel’ of the Website, text, graphics, website name, code, images, button icons, compilations and logos are the intellectual property of BELLAMI HAIR LLC, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this Website is strictly prohibited, unless specifically authorized by Bellami.

All trademarks, service marks and trade names of www.makemigorgeous.co used in the Website are trademarks or registered trademarks of Make Mi Gorgeous LLC.

The entire content published on this Website, including but not limited to text, graphics or code is copyrighted under copyright laws, and is the sole property of www.makemigorgeous.co Copyright 2020,MMG. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.MAKEMIGORGEOUS.CO Without obtaining our prior written consent, any other use, including but not limited to the reproduction, modification, distribution, display or transmission of the content of this site is strictly prohibited. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Except as otherwise provided in this User Agreement or without our express prior written permission, You agree that You will not, use, publish, reproduce, display, publicly perform, create derivative works from, reverse engineer or decompile, disassemble, distribute, license, transfer, sell, copy, post, enter into a database, upload, transmit or modify any or all intellectual property of MAKE MI GORGEOUS LLC or any portion thereof, for any purpose or by any means, method, or process now known or later developed. Modification of the materials appearing on the Website or use of such materials for any other purpose is a violation of our copyright and other proprietary rights.

13. RESPONSIBLE USE AND CONDUCT

By visiting this Website and accessing the Materials, You agree to use these Materials only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines.

You hereby agree that:

  1. Any warranty, express or implied, shall be voided by improper use.

  2. In order to access our Materials, You may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Materials. You agree that any information You provide will always be accurate, correct, and up to date.

  3. You are responsible for maintaining the confidentiality of any login information associated with any account You use to access our Materials. Accordingly, You are responsible for all activities that occur under your account/s.

  4. Accessing (or attempting to access) any of our Materials by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Materials through any automated, unethical or unconventional means.

  5. Engaging in any activity that disrupts or interferes with our Materials, including the servers and/or networks to which our Materials are located or connected, is strictly prohibited.

  6. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Materials is strictly prohibited.

  7. You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by You, as explained above, and may incur criminal or civil liability.

  8. We may provide various open communication tools on this Website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if You choose to use these tools to submit any type of content to our Website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, You agree that You will not upload, post, share, or otherwise distribute any content that:

    1. is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;

    2. infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;

    3. contains any type of unauthorized or unsolicited advertising;

    4. impersonates any person or entity, including any Bellami employees or representatives.

  9. We have the right at our sole discretion to remove any content that we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any third-party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If You post content that we choose to remove, You hereby consent to such removal, and consent to waive any claim against us.

  10. We do not assume any liability for any content posted by You or any other third-party users of our Website. However, any content posted by You using any open communication tools on our Website, provided that it doesn't violate or infringe on any third party copyrights or trademarks, becomes the property of MMG and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Materials. All information provided as part of our registration process is covered by our Privacy Policy.

14. LIMITATION OF WARRANTIES

By using this Website, You understand and agree that all Goods and Materials we provide are "as is" and "as available". This means that we do not represent or warrant to You that:

  1. the use of our Goods and Materials will meet your needs or requirements.

  2. the use of our Materials will be uninterrupted, timely, secure or free from errors.

  3. the information obtained by using our Materials will be accurate or reliable, and

  4. any defects in the operation or functionality of any Materials we provide will be repaired or corrected.
    Furthermore, You understand and agree that:

  5. any content downloaded or otherwise obtained through the use of our Materials is done at your own discretion and risk, and that You are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.

  6. no information or advice, whether expressed, implied, oral or written, obtained by You from Bellami or through any Materials we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

  7. To the maximum extent permitted by applicable law and to the extent not covered under the applicable product warranty, Bellami expressly disclaims any and all warranties of any kind, whether express or implied, whether related to use of this website or Bellami products or services, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. No advice or information, whether oral or written, obtained by You from MMG or through any Bellami product or service will create any warranty not expressly stated herein.

  8. MMG does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the service or any hyperlinked website or service, and Bellami will not be a party to or in any way monitor any transaction between You and third-party providers of products or services.

15. LIMITATION OF LIABILITY

In conjunction with the Limitation of Warranties as explained above, You expressly understand and agree that any claim against us shall be limited to the amount You paid, if any, for use of products and/or services. Bellami will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by You as a result of using our Materials, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

16. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless MMGand its parent company, subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, liabilities, damages, losses, obligations, costs or debt, expenses (including reasonable attorney’s fees), regulatory penalties and enforcement actions arising out of or in connection with: (i) your use of and access to any products or services, or this Website, including any data or content transmitted or received by You; (ii) your violation of any term of this User Agreement; (iii) your violation of any third-party right, including without limitation any right of privacy or intellectual property rights; (iv) your violation of any applicable law, rule or regulation; (v) any content that is submitted via your account including without limitation misleading, false, or inaccurate information; (vi) your willful misconduct; or (vii) any other party’s access and use of the Website with your unique username, password or other appropriate security code.

17. TERMINATION OF USE

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our Website and Materials with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Materials we provide will immediately cease, and we reserve the right to remove or delete any information that You may have on file with us, including any account or login information.

18. GOVERNING LAW

This Website is controlled by MMG from our offices located in the State of INDIANA, USA. It can be accessed by most countries around the world. As each country has laws that may differ from those of the United States of America and State of INDIANA, USA by accessing our Website, You agree that the statutes and laws of State of INDIANA, USA, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this Site and the purchase of any products or services through this Site.

Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts located in the State of INDIANA USA. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

19. ARBITRATION

In the event of any dispute with MMG, You agree to first contact us via email at MAKEMIGORGEOUS.CO and attempt to resolve the dispute with us informally. In the unlikely event that Bellami has not been able to resolve a dispute it has with You after ninety (90) days, we each agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief) arising out of or in connection with this User Agreement, shall be settled by arbitration in Los Angeles, California in accordance with the Commercial Arbitration Rules of the American Arbitration Association and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction. Each party shall pay its own costs and fees associated with attorneys, the expenses of its witnesses and all other expenses associated with presenting its case; however, You and Bellami agree that, except as may be prohibited by law, the arbitrator may in his or her discretion, award reasonable attorney’s fees to the prevailing party.

Nothing in this section shall be deemed as preventing MMG from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, intellectual property rights or other proprietary rights.

20. ENTIRE AGREEMENT

Nothing contained in this User Agreement shall be construed as creating any agency, partnership, or other form of joint enterprise between You and MMG. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself.

No failure to exercise and no delay on our part in exercising any of our rights, remedies, powers or privileges under this User Agreement and no course of dealing between You and MMG shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege on our part.

This User Agreement and the Privacy Policy constitutes the entire and exclusive understanding and agreement between You and MMG. You acknowledge and agree that this User Agreement constitutes the complete and exclusive agreement between You and MMG concerning your use of the Website, and supersede and govern all prior proposals, agreements, or other communications.

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